Windows Desktop Wallet Support


#98

@rovasti,

I’m able to access our GitHub page OK.


#99

Sieppaa


#100

Hi Anton, you might note that I first contacted you back in September 18 about the wallet issues, I followed your advice at the time and I believe it cures it for a while. I’ve been a little preoccupied with the real world for past few months and ignored the wallet until knowing its fully working…i have fired it up intermittently over past few months but it never seems to connect, just the buffer circle.
Read through the posts since my last comment and got a handle on where you’re at, fired up wallet today, didn’t try and remove geth file as I’d done that following your advice last year, but it didn’t work…still the buffering circle.
Guidance please?
Best wishes Guy


#101

Hello, we had maintenance on the network. Which means in this case we’ve changed settings. Once everything is fully back to normal, including exchanges activating deposits/withdrawals again we will inform everyone about how to proceed. Most likely the wallet will now connect to the “old network”, thus not connect at all as that does not excist. Action of user might be required to make the wallet sync. We’ll inform on that later.

It’s a process of constant learning. Crypto/Blockchain is new, constantly evolving and no matter how large of an ICO or team maintenance is part of the job. As you know we did not conduct an ICO and have been building up the company in a bearmarket while still working our day jobs.

We’ve improved much in the past months, although it might not seem so from the users perspective. There are many pros to our unique and innovative code, but with that many new challenges. :slightly_smiling_face:


#102

Thanks Anton, I knew it would be a long ride… I’ll wait till you’ve got it all sorted out. Cheers Guy


#103

it has been too long since wallet is not working now :neutral_face:


#104

It has been taking quite long in the eyes of the community. I understand.

Like explained, this technology is all new and constantly evolving. Since we don’t get paid as volunteers (because we didn’t conduct an ICO) it takes longer. We have our own jobs and families that need our attention.

While many top cryptocurrencies are backed by tens or even hundreds of millions of USD they still for instance become victim to 51% attacks (Ethereum Classic, Bitcoin Gold, and many more) losing millions of USD worth of crypto from holders. Something extremely unlikely to happen to Auxilium.

In short: all cryptocurrencies have issues at some point. Some more harmful than others. We’re aiming to maintain a more secure innovative blockchain and network. This takes time. Innovation with less security risk instead of a fast not innovative ICO with high security risk.

Thanks for your patience.


#106

Hi all,

We’ve updated our network and so wallet syncing should now be back online.

Please would a few people test their Auxilium wallet and report back with details of sync status and number of peers connected.

Cheers


#107

Chaps, how do I overcome this wallet issue please…when opening wallet I get this pop up message…’could not connect to node node type: geth network: main platform: win32 (architecture ia32)’


#108

Hi @GuyOsborne
It could be your wallet is a little bit confused, looking in the wrong place and therefore has some problems finding a connection. Could be because of our previous maintenance. To help the wallet a bit you can close your wallet, delete the Geth folder (%appdata%\Auxilium\Geth), and restart the wallet.


#109

Hi,
I want to transfer Aux from my windows desktop wallet to mercatox, but it’s asking for password and I don’t remember if I have put any password in it… how to retrieve the password …?


#110

Hello @kamal5117 Kamal.

When creating a new account (AUX address) in the wallet you are required to first of all type a password and then also repeat the same password to verify. The account is then created.

You are the only one who has the password. That is a decentralised aspect: the passwords are not stored. Users have full control and responsibility over their funds.

I hope you can find the password somewhere. Maybe it’s the same as you use for other accounts?


#111

is there any way to retrieve like in other sites… clicking on “forget password” the password is sent on the mail…


#112

Thanks It’s done…


#113

Good you fixed it. The whole reason why passwords are not saved on a server for instance is that a server could be hacked, and your keystore password could be stolen. The good thing about the blockchain is that people are the only ones holding their keys/passwords. I would recommend to store your passwords on a password protected hardware drive that you can keep safe in your home, or other place for safekeeping. Just to be sure you never forget the access to your account.


#114

I have been trying to open my windows wallet since 12 hrs, no success. Deleted “geth” folder and “auxilium wallet” folder and not “keystore”, the loading page goes on scrolling for hours. Previously(a month back) it opened effortlessly.


#115

@Qwerth seems you’ve done a lot to try and make it work. I have sent a message to the network department to check it out. Once we had a look and know the answer we’ll contact you. Thanks for your patience.


#116

Suddenly, the 350 Auxilium that I put in Wallet has disappeared.
I am afraid and I can not purchase additional items.
What should I do now!


#117

Check your address on explore.auxilium.global
If coins are OK on there, there is a syncing issue with the wallet. I’ve sent person responsible for network a message already.

But as we are volunteers and also have other obligations it sometimes takes a bit longer. Thanks for understanding :slightly_smiling_face:


#118

Wallet should sync now.
The network was up all the time.
The wallet uses a different method to connect to the network.
This method sometimes causes for the wallets to connect to soon or not soon enough. This needs fine-tuning.