Dear Auxilium Community,
You might find your answer to your general support question(s) in this topic. Everyone who is member of the forum can read and reply. It is therefore possible for community members to help each other out.
If you still have a question related to this topic please post a reply explaining your question or problem as clear as possible in one comment (no need to post multiple comments!).
We try to answer you within 24 hours. It could well be a community member answers your question before we get time to offer support. In some cases we will message you through a direct message. Sending us direct message is not possible.