SPRTS transfer missing


#1

Hello,

Could someone help me with missing transfer please? I sent 3m SPRTS from wallet to CoinExchange yesterday night at 22:51 (11.1. EET +2). Transfer is still unconfirmed and I cannot find this transfer in blockchain explorer… Tried to search with the address and TXID, but no matches.

My wallet is fully synced and i have previously received coins with no problems at all.

Wallet still shows the transfer as unconfirmed and explorer has no trace of this transfer…
Status: 0/unconfirmed
Timestamp: 11.1.2018 22:51
To: Coinexchange SPRTS wallet address


#2

Did you confirm the transfer through Coinexchange.io by clicking verification withdrawal link in email?


#3

Hello,

I sent from sprouts wallet to CoinExchange.io wallet so there is no confirmation to that direction.
I got a message in BitCoin talk to check if I have difference between block height in my wallet vs explorer. I will check this after work since my work laptop cannot access sprouts network. If there is a difference between blocks I will rebuild my blockchain and recreate my wallet.

I’ll get back to you later if above tip doesn’t sort my problem out. Thanks in advance!


#4

Yes, sorry did not read it correctly. Assuming you were going to send it to the wallet. It might indeed be your blockchain not being up-to-date. This will resolve itself probably if you have enough active connections.

Hope it works out.


#5