AUX Desktop Wallet Support [version 9th June 2019] Windows, MacOS & Linux


Dear Auxilium Community,

You can download your desktop wallet at

Wallet beginners guide:

You might find your answer to your Windows, MacOS or Linux Desktop Wallet support question(s) in this topic. Everyone who is member of the forum can read and reply. It is therefore possible for community members to help each other out.

If you still have a question related to this topic please post a comment explaining your question or problem as clear as possible in one comment (no need to post multiple comments!).

We try to answer you within 24 hours. It could well be a community member answers your question before we get time to offer support. In some cases we will message you through a direct message. Sending us a direct message is not possible.

Kind regards,

Auxilium Team

Auxilium network status: :white_check_mark:

Coins safe on blockchain: :white_check_mark:

Want to make sure your AUX are safe on the blockchain?
or ‘TX status’ in wallet



When I try to import my Keystore File into new wallet it asks for a password. When I use the password that I created on the old wallet it is not the correct password. I do not remember making another password.

Also, how would I go about getting private keys from old wallet or Mnemonic Phrase from old wallet?


Old wallet worked on keystore files.

Importing wallet should work through keyfile. You sure you entered the correct password? (no capslock or anything?)

With new wallet you can select different methods to save.


I used the same old wallet password and it worked, I think you forget some letter or capslock, as Anton mentioned.


Where can I find the keyfile?
I was trying to use the keystore file.


I believe Anton is telling me I am using the wrong file. I was trying to use the keystore file but I don’t know where to find or what is the keyfile



In other words: the keystore is in the roaming file. :wink:

In MacOS you can find it in ~Library\Auxilium


Thanks guys, I was using the correct file. I was using the wrong password. It was an easy fix once I used the correct password.


Enjoy the new wallet!
Let us know your user experience? :slightly_smiling_face: